FAQ
Frequently asked questions
Does the hotel have a swimming pool?
Yes. Our heated outdoor swimming pool is open all year and welcomes all ages. There is also a shallow end, a kids’ pool and a hot tub.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM. Check-out is available 24 hours; please confirm your departure arrangements with reception.
Is parking available?
Free private parking is available on site, with no reservation needed.
Is there a restaurant at the hotel?
Yes. Real Diamante serves Mexican, American, local and Latin American cuisine, including vegetarian options.
Is WiFi free?
WiFi is free in all areas of the hotel.
Are children and pets welcome?
Children of all ages are welcome. Cribs and extra beds are not available. Pets are not allowed.
Is an airport shuttle available?
Airport shuttle service can be arranged for an additional charge. Contact the hotel to discuss your journey.
How do I check prices and cancellation conditions?
Follow any reservation button to our booking website. Enter your dates to see current prices and the cancellation and prepayment conditions for your chosen accommodation.
Which payment methods are accepted?
The hotel accepts cards. Cash is not accepted. Please confirm your card type when booking.